Security & Trust

Don't take our word for it. Verify it.

This page exists so you don't have to ask "is this legit" in a support chat. Everything we claim here should be checkable.

Licensing & Regulatory Status

Who regulates us, and how to check.

Entity

[Legal entity name] insert before launch

License #

[Money transmitter / escrow license number] insert before launch

Regulator

[State/national regulator name] insert before launch — verify directly on the regulator's public licensee search.

Jurisdiction(s)

[States/countries where NEFIMS is licensed to operate] insert before launch

Custody Model

Where your money actually sits.

In plain terms — not legal boilerplate.

Segregated accounts

Client escrow funds are held in accounts separate from NEFIMS' own operating funds. They are never used to pay company expenses.

Partner bank custody

Funds are held at [partner bank name] insert before launch, subject to that institution's own deposit protections.

No lending, no investing

Escrowed funds are held as cash-equivalent balances only — never lent out or invested while a transaction is open.

Reconciliation

Client-held balances are reconciled against bank records on a regular schedule as part of our compliance process.

Platform Security

The technical side.

Encryption

Data in transit is encrypted with TLS 1.2 or higher. Sensitive data at rest is encrypted with AES-256.

Authentication

Two-factor authentication is available on all accounts and required above defined transaction thresholds.

Identity verification

Parties to a funded transaction complete identity verification (KYC) in line with applicable anti-money-laundering requirements.

Independent audits

[Certification status — e.g. SOC 2 Type II] insert before launch, only if actually certified

Dispute Resolution

What happens when buyer and seller don't agree.

Stage 1

Dispute opened

Either party flags the transaction. Funds are automatically frozen — neither side can move them unilaterally.

Stage 2

Evidence review

Both sides submit documentation against the original agreement terms. A NEFIMS case reviewer evaluates it.

Stage 3

Resolution

Funds are released, refunded, or split according to the agreement terms and evidence. Average resolution time: [X business days] insert real figure.

Questions before you fund a transaction?